Most helpful review

I ordered a 14 day free trial offer and it started the day I ordered it not the day I actually received the product.

I ordered Pure Garcinia Cambogia by Berry Thin on the 8th of October and paid $4.95 for S/H. I received the product on the 17th of October and started my free 14 day trial period. Then on 10/23/13 I found an $89.97 charge on my account for the product that had already been sent to me so I called the company and the woman said if I had called the day before they could have extended my trial period, but since I didn't I was being charged for the full 30 day period. I explained that I had been taking it for only a week and had not felt any changes yet. She told me that it was very clear on the order form online that it starts the day you order. I did not see anywhere on my order form where it expressed that and on the return policy it did not say the bottle had to be unopened either. I expressed that it made no sense as that is not enough time to see any results. The customer service lady she was sorry but couldn't do anything about it now. I said I want to return the whole product and not be charged the $89.97 and she said it was not a money back guarantee. She then offered me $35.00 off my order. I said yes figuring it would be best to get some of my money back at that point and I was frustrated. I still haven't seen it deducted from my bank account but know it can take up to 3 days to reflect. I called the next day and spoke to another rep. She read me word for word their version at customer service for the return policy but it was not what it stated online so I read word for word the return policy online and it did not state that the bottle had to be unopened. She acted like she did not know how to react to that and said that since the lady yesterday was taking off $35.00 of the $89.97 that the account is settled and I cant get my money back. Free trial offer should mean free trial offer. Also this product has done nothing so far for me. I haven't noticed any improvement in energy which is one thing she asked me about when I called. I will be more careful next time. If the product was good they would have a money back guarantee that they honor.
View full review
108 comments
#1522829

Call 888-312-****,888-312-****,888-598-****, to cancel don’t accept any offers or reductions. S C A M

#1522828

Don’t purchase products, it’s a scam. They will charge u prior to your trial, the 14days start as of the day u speak to them on the phone, not when u recieve the product. Product doesn’t work anyway.

#1522819

Today my bank contacted me of a teller marketing charge on my account, I stated I didn’t authorize it so they declined it. I called to cancel my 14 day trial, which had posted as 7/9 and today is 7/20 only 11 days and they were trying to collect full price $84 plus for each product.

I called to cancel and left msg on all this #s 888-312-****, 888-312-****, msg left no return calls.

Finally I reached a live person “Thomas” he tried everything to have me accept reduce offers until I got to a point that I offered to SUE THEM, he finally closed my account and gave me my confermation #s. Don’t accept any reduction on price they’re only trying to recover money.

#1513030

Totally agree. Same thing happen to me.

How can you be charged at the 14th day when you don't receive it 5-7 days into the 14 day trail. you really only get a week to evaluate and thats not enough time to see results.Total scam.

#1417443

I had the same thing happen to me. I had no idea I ordered two free trial offers, and just got two charges to my account.

One for 88.97 and another 87.97. I called customer service and was told they could not refund any of it since I didn't cancel within 14 days. I had no idea I needed to cancel within 14 days!

There was no email sent to me and I read all of the fine print before ordering! THIS IS A SCAM NEVER ORDERING ANY OF THESE PRODUCTS EVER AGAIN.

#1401530

Well, they charge you full price for both products even when you don't get until the 14th day. They are such a scam company. DO NOT ORDER

#1400898

Just called them today, 12-6-17. Ordered on November 22, just got them on December 5th.

Was told that it said if not received in 3-5 dats call them, they would extend.

I agree, the trial period should start when you get them. I had thanksgiving in there too.

#1385985

I have been scammed for the Primo Garcinia free trial on Facebook and because I was away at the time I did not read the fine print I didn't think anything of it. Now I have had 3 amounts of $131 to $136 dollars for 3 bottles of it.

As it is from overseas I cannot ring so I don't know how to stop this, would like to know if anyone has an answer. I am in Australia.

#1388967
@PissedConsumer1385985

Hlo mam same lime me i loose 89+89 ..pls tell me how to stop this???

#1350254

I had the same experience. I read it free trial pay shipping & I got my pills & I called to cancel but today I see a 89.97 charged on my checking account.

I call & ask why & I get the same story as others have. She said you got the bottle & distance before the 14 days so you got charged.

I called the same day as I ordered to cancel but I didn't get a confirmation# so she said she couldnt do anything! Scam!

View more comments (107)
ID
#454000 Review #454000 is a subjective opinion of poster.
Location
Spokane, Washington
Loss
$95

Don't buy with out reading the term

I just tried canceling due to terms and conditions of health problems and customer serves said it's all natural and won't hurt you but in terms and conditions in health it said don't take if you have high blood pressure liver or kidney problems ect: I told them to cancel I had just ordered it but didn't see terms till after I hit button. They said they already had it in shipping and it was to late that I couldn't cancel it till the 21st of march after my trial. I'm mailing them back no matter what !!!not opened plus canceling . I knew better and fell in the advertisement trap . The last time I lucked out why didn't I learn from that. I'm freaking out cause I know they are going to hit me for two orders of 95 bucks each. I'm feeling so sick my blood pressure is up just thinking about it Don't fall into this trap don't buy this stuff . You may have to talk to a lawyer or cancel your accounts.
View full review
ID
#1204432 Review #1204432 is a subjective opinion of poster.
Reason of review
Order processing issue

Do not be a victim

The seller send email as if it is from Amazon. I filled the online order form & put all my card info. & address. immediately I learnt that was not from Amazon. I called the customer service and asked if it is from Amazon. The lady said it is not from Amazon, but the company works together. She talk a lot and said that I need to pay only the shipment fee and no more extra charges. After a couple of weeks, they took about $90.00. I called and asked for a return, but denied. Tried through my bank, but not succeeded. They are using multiple email domain, the physical address is address of a house / home..... If they dare to cheat your money, how come you trust the pill they offered you? They are not responsible, no credibility, just taking advantages using the loophole of the online transaction / purchase. TAKE CARE! Folks
View full review
ID
#1188582 Review #1188582 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Thieves

I purchased the trial product and three months later was charged 79.95 after I cancelled.I started the product and it didn't work.by the time they charged me is when I saw it was to late for a refund.so I lost 79.95 plus shipping for a product that never worked can you imagine how many people they do this to.
View full review
ID
#1185821 Review #1185821 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

This is a complete scam.

I ordered the free trial bottle and paid the $4.95 for it. Very quickly my account was charged for $89.27. I contacted the seller and was advised that I would be credited for the charge. they did cancel my subscription, but still charged me for the second month supply which I never received. they also promised to credit my charge card for the $89.27. the charge was never refunded back to my account and after 4 months of struggling with this I finally pay the charge this month. None of the product has been used and I would still like my refund
View full review
ID
#1159219 Review #1159219 is a subjective opinion of poster.
Service
Garcinium Garcinia Cambogia Free Trial
Cons
  • Promised refund and after 4 months
  • False advertising
  • Deception
Reason of review
Problems with payment
Loss
$89
Preferred solution
Full refund
New Reviewer

What a scam with trial offer

Ordered free trial,paid shipping,2 weeks later got hit with a $95 fee then an $89 fee!So much for a free trial,I️ complained,what a racket,can’t believe Dr Oz and Oprah endorsed this produce deception
View full review
ID
#1132797 Review #1132797 is a subjective opinion of poster.
Reason of review
Problems with payment

Read terms and conditions before ordering please

I am glad im one of those people who always read terms and conditions before ordering. Says my trial starts the day i order. Waited for the product to come home and when it arrived i started using. Right on my 13th day of ordering i called 187*-373-**** and canceled but i asked to be transfered to a custumer service rep to make shure both were cancelled. Only garcinia was cancelled but then they cancelled african mango. They wanted to offer me a discount but i said no i want to cancel. To keep the remaining product they said my final charge was going to be 5.95 for garcinia and 4.95 for african mango. Ill keep track on my card that only that gets charged. This is my experience
View full review
1 comment
#1425166

No results. still pissed

ID
#1077098 Review #1077098 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Scam and not even FDA APPROVED according to the bottle they sent me!

It is bull and a scam, it never said anything but receive a 14 day trial and just pay shipping. What it doesn't say is at 14 days they charge you $90 and I only had $5 in my bank account and now am at -119 in my bank due to this bull *** and I haven't even gotten to try the product yet as I am 9 months pregnant and planned on trying it after I have the baby then if I liked it purchasing the product! So I called customer service where the transaction was still pending and was assured it was cancelled and not to worry ONLY AFTER OFFERING ME 50% off to keep it, a few hours later I check and it's still a pending charge so I call two more times and they refuse to let you speak with a supervisor, tell you that one is not available and hang up on you after stating it's cancelled so no further FUTURE charges will be made, and that not only am I still being charged $90 for the product but I will not even receive the product they are now charging me the $90 JUST TO CANCEL the trial!!!! Guarantee every single time you call and ask to speak to a supervisor they all give you the same exact script then immediately disconnect the line on you. I work as a Logistics Service Representative and what they are full of *** when they say there is nothing they can do and that they do not have a supervisor! Unless of course it's just a fraud and rip off which clearly it is or it would be a lot more professional, and every time they answer they will give you a I'm locked out of my computer I need to reset my password.
View full review
1 comment
#1342500

Get it on Amazon for less than $10 -

ID
#1064222 Review #1064222 is a subjective opinion of poster.
Reason of review
Problems with payment

Short Review on March 28, 2017

I received my order tried it for a couple of days made my stomachache hurt. C alled to cancelled before they start charging me. Bit have to return product and pay a 9.95 stock fee. I think thats dumb. My question is will i still get charged even if i return product.
View full review
ID
#1026540 Review #1026540 is a subjective opinion of poster.
Reason of review
Problems with payment

Garcinium - Review in Drug Stores and Drugs category

I never order this stuff n u all will not give me a refund from last month n I told that since I had to eat 70$ last month there b no more ERRORS ON this act ma'am sorry about no refund for 70$ but now pending 89.95$ for more n I F PISSED..I don't have no idea y this is happening I'm on SS n I don't buy this *** this is my water bill money PAY ATTENTION I WANT MY TEFIND N DIRECT EXPESS IS GOING TO APPEAL THIS N I CX MY CARD I HAVE BEEN USing For 12yrs..I called the 1888 # just now they lady said it's 3rd party n she couldn't pull up anything n I have to eat this amount as well..*** THAT! REFUND NOW *** F SCAMMERS
View full review
ID
#1016953 Review #1016953 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Garcinia Shipping Service Review

Sent produce bk & NOW refusing my refund of $89.95. Stealing from me!! I did what they ask properly! Think they could do the same!! Oh thats right, they didnt (work) for my $89.95!!
View full review
ID
#1014317 Review #1014317 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Healthey garcinia and green cleanse

I inquired online but decided against it,Something felt a bit odd when I received a phone call from them and should have known better,because my sister was visiting at the time of the call and I said well id like to get that free trial for my sister ...to my amazement the man said well I cant sent that to you unless she has her own credit card. I said no and then the nightmare begins 135.00 dollars a month first month Im trying to return a email that says THANK YOU FOR YOUR ORDER..I tried there goes another 135.00 it says that is not a correct Email .I called it rang and rang and rang...12 months later and 135.00 x 12 =1,610.00 dollars later the only reason they stopped was because my boyfriends visa was exspired and they couldn't use it. I sent numerous emails which came back Wrong domain or bad address....WHAT CAN I DO NOW?? IM literaly sick to my stomach....Bernie C.
View full review
2 comments
#1361289

Wow, What a Great Site, All of the Health Related Posts Are So Informative for People With Review. I Liked It!

I Also Have a Blog/site About That Covers Simple Herbal Related Stuff.

Please Feel Free to Visit. Thanks for Sharing.

Garcinia Cambogia

Keep Posting:)

#1280036

over 16 hundred dollars later, I still haven't lost any weight..I am besides myself....

View more comments (1)
ID
#1001405 Review #1001405 is a subjective opinion of poster.

Short Review on December 26, 2016

i ordered the free trial yesterday. nothing has happened yet but im trying to cancel the order just in case. i didnt get an email from them either. i dont know what to do . how am i supposed to cancel my order ?
View full review
ID
#980007 Review #980007 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Garcinium - Free Trial Review

I ordered the product and read the agreement as I normally do not. I don't know if I missed the part about the 14 from ordered or was just so confused. But they took the $89 out of my account two days after I received the bottle. When I called them they were rude. Said they couldn't help me. It wasn't their problem that I wasn't seeing results. So now. I am almost $200 in the hole with my bank becuase I got slammed with overdraft fees. I hadn't even opened the bottle. Now I can't even log in to the account to cancel my subscription and I am worried I'll get charged again on the 20th of December. Btw. Still haven't seen any results.
View full review
1 comment
#1422775

How did you find number to call ?? I can't believe I fell for this scam !!+

ID
#971499 Review #971499 is a subjective opinion of poster.
Reason of review
Pricing issue
New Reviewer

Garcinium - Free Trial Review

Do you know how can I cancel my trial. because i called to customer support too many times . but they weren't cancel for me. But like they said it will be charge per month . and they charged mine $92.99 for the first 14 days. But I already call to them and said I want to cancel it . but they didn't give me any ideas. So do you know how to cancel it , I hopefully they won't charge my money per month like they said. If you have any ideas help me cancel my trial . My email address huongnguyen11299@***.com . Thank you so much for your help.
View full review
ID
#971023 Review #971023 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Short Review on November 30, 2016

Ordered "free trial" and paid shipping. Read every word of terms and conditions and never saw anything about the $92.99 charge i recieved 2 weeks later. Called and was told i would receive a refund of all but $25. That was almost a month ago. Still no refund. Cancelled and reordered my debit card. Thanks Theamazing"scam"cinia.com Never do business with these people.
View full review
ID
#964599 Review #964599 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article