Garcinium
Reviews and Complaints
garcinium.com
Abagail Hay
Durham, North Carolina
Garcinium - Free Trial Review from Durham, North Carolina
I just ordered this product this morning and I can't believe I actually fell for it bc I usually do not order anything online. I called customer service and basically the representative just tried to ahi me up by encouraging me just to receive the pills and try them for the free trial. I know that it was her job to pitch a script to me over and over again because I have worked at a call center just like that one.I told the representative that I wanted to cancel my free trial and she told me that I would have to wait until I recieved the package. I hung up the phone and called back in hopes that I would be able to speak with a different representative but I got the same person. By this time after waiting on hold to be connected to someone I began to lose my patience. When she answered the phone she asked for my order number and from the tone in her voice she knew that it was me calling her again. I didn't even let her speak because I already knew what she was going to say. I told her that I know that I would have to recieve the package before I could cancel my trial but that I needed for her to cancel any future orders of this product and also told her to take my information out of the system. She says that she cancelled my future orders, which makes me mad bc I was not aware that they had the nerve to schedule future orders anyway bc nowhere did it say that. She told me that in order for me to get my information taken out of the system then I should get a call back as soon as I get the package. I told her that I would call them back the moment that I get it and remove my information. I hated that I had to be rude with her, but I already knew that her job was not to actually help me but to pretend like she was. If you want action then you really have to be rude with these people and know what your talking about.
Reason of review:
Poor customer service
Anonymous
Ely, Cambridgeshire
Garcinium Slim Tablet Review from Ely, Cambridgeshire
I bought slim tablet ยฃ4.99 and after three weeks they took ยฃ85 from my account as they said you ordered. I did not order any things .just i could half my money back. They are *** person.
Reason of review:
Problems with payment
1 comment
Anonymous
West Bloomfield Township, Michigan
Garcinium Free Trial Review
This product along with the mango cleanse did absoulty nothing for me can el the order plz if already in route ill send. them back and want a refund imeditley.
Reason of review:
Problems with payment
Dellie Vbv
Garcinia Cambodia 1000
Keep charging my credit card for things I did not order. Had to cancel my card. Trying to recover over $500. in money they took from me. Scammers! They are under investigation by my credit card company. What a hassle!DO NOT SUBSCRIBE TO THEM AS WELL AS GREEN MOUNTAIN 1000!TOTAL RIPOFF! Please let me know if anyone else here has had problem as I would like to form a group and go after them legally. They are ripping off innocent people! My email is robsoca@***.com. Please put in heading Garcinia Ripoff. Thank you very much. We have to stop these people from preying on innocent people.
Loss:
$500
Cons:
- Deception
- False advertising
Reason of review:
Not as described/ advertised
Preferred solution: Full refund
4 comments
Anonymous
Bellevue, Washington
Garcinium Cancellation Policy Review
I'm trying to cancel my account I can't reach no one
Reason of review:
Bad quality
Anonymous
Fremont, Nebraska
"""Free Trial"""
The same thing happened to me. I called today and you could tell they had written a script JUST for this type of situation. It's frustrating, but I never got an offer for $35.00 back. I'm going to call back tomorrow (or this afternoon) and try again. I have only had the bottle for about a week as well and have seen NO results at all. I'm calling it a scam. Sorry to see others are experiencing the same problem, but at least it's reassuring to know that I'm not insane for thinking that they should take care of their customers.
Loss:
$90
Reason of review:
Problems with payment
Anonymous
Naas, Kildare
Charge Review
I have been charged 3times the total an as many times it shows in my statement I want money back times2 police and bank have been notified
Reason of review:
Problems with payment
Diogo Tws
Gatineau, Quebec
Garcinium/Supra Cleanse 350 - paying $99.99 not $4.95...requests to cancel not acknowledged
I've accumulated over $400 charges over 4 weeks. How do I make it stop? Please help. 1. I have issues with both Garcinium and the Supra Cleanse 350 product costs each at $99.99 monthly. 2. When made order, I made two requests for the Supra Cleanse 350. One of the Supra Cleanse site and the other via the Garcinium site? My request to cancel the order via the Supra Cleanse Customer Service was acknowledged. However I was sent 1 bottle and was automatically charged $99.99. I included below the message received from the Customer Service. Note the product was not received within 5 days, I did not have the opportunity to meet the 14 days trial period and certainly could not return the product within 30 days initial order date. 3. HELP... My request to cancel the order made to the Garcinium site is NOT being acknowledged. E-mail sent first at support@***.com, second request to cancellations@***.com I am really worried. Am out of pocket by over $400 after just 4 weeks. Mi don't know what else to do... xxxxxxxxxxx Read the information received from the Supra Cleans Customer Support. "Please remember when you placed your order, you agreed to the terms and conditions as stated on our website. The terms and conditions state that if you do not cancel you are required to pay for your order after a trial period of 14 days and if you would like a refund you must return the product within 30 days of ordering. If you can meet these conditions you will receive a refund after payment is processed. Without exception, we are not able to refund products received after 30 days of the initial order date. However, we do recognize that it can be difficult and costly to return items ordered online, and that you might have already used a substantial portion of the product. In consideration of this, we will offer you a 50% discount to keep the order without the requirement of returning it. If you agree to this, you will pay just $50 for your order of SupraCleanse 350. If you would prefer to take advantage of this convenient option, simply respond by email within 14 days of your original order, stating you would like to use the 50% discount. If you prefer to return your order please ensure we receive it within 30 days of your initial order. If we do not receive it within this time, we will not be able to offer you a refund or ship the product back to you. Please note that your payment will automatically be taken on day 14, but this will be refunded if we receive the product within the 30 day limit. In order to identify you correctly please include your name and address including postcode, and your email address in the envelope. We strongly urge you to use a recorded delivery service so that you have confirmation of timely delivery. Write all this on the outside of the envelope and send it back to: CUSTOMER SUPPORT POSTBUS 131 4040 DC, KESTEREN NETHERLANDS If you require further assistance, please reply to this email ensuring the ticket number is included in the subject line. Sincerely, SupraCleanse 350 Customer Service "
Loss:
$420
9 comments
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Verified Reviewer | Saint Helens, StaffordshireWeight Loss Pills Review
I've ordered there product on Monday 12ty January and not had any info to tell me were or how long my items will take any help? I've emailed over 5 times but has no response? Will my items be delivered or are they taking my money for nothing?! Please help.
Reason of review:
Order processing issue
Anonymous
Gulf Shores, Alabama
SCAM ALERT
This whole process is a complete scam. They tell you that you are ordering a "trial" bottle of the Mango Cleanse for "free" and that you will only pay shipping and handling charges. In reality, when you complete your order and agree to their "Terms and Conditions," you are agreeing to be billed a monthly amount for a "subscription." I talked to a customer service representative last night and he told me that if I tried to dispute the charge to my credit card, they would send a copy of their Terms and Conditions to my credit card company showing that I had, indeed, agreed to a monthly subscription charge and that their monthly charges were legit. This screams of a scam. BUYER BEWARE -- Do NOT do business with this company!!!!!!!!
Reason of review:
Problems with payment
Anonymous
Downingtown, Pennsylvania
Cancellation Policy Review
I called them, they said they would no longer send any product to me. Since then I have recived two more bottles in one month! I will be calling my bank, asap. Thank you for help us victims of the scam!! It means a lot, because I didn't know what else to do! Consider yourself my personal hero in this matter. Cheryl Guernsey
Reason of review:
Poor customer service
Anonymous
Maidenhead, Windsor And Maidenhead
Garcinium - Slim Pills Review from Maidenhead, Windsor And Maidenhead
Hi my name is vicky I saw ad in a Facebook advert it had vicky from George shore I looked on the ad and it said free trail try these cleanse fix and slim pills I read a little bit on vicky review and it looked really good I'm not exactly big I just wanted to try and see if the pills could make me feel better in myself I ordered the pills online the her advert and it said 4 shipping and another 4 for shipping when I put all my details in and payed with my account I saw on the left hand side small print 98 per bottle for 30 days I couldn't belive it all that money for a bottle of pills I had already charged my card I saw on the ad it said no exercising needed with these pills I rang the no it gives u to cancel it took 10 minutes to receive a reply I spoke to some guy based in London explained my predicament and he said he would cancel one bottle and give me a discount on the other he said I will receive the bottles on 24 Dec use 2 weeks supply then send them bck based in London and have to pay for shipping again and have to ring on 8 Jan to get Ram no and then a tracking no and then send bck also pay the shipping again I also asked him about the slim pills do u have to have both bottles for it to work and he said no but u need to do a lot of exercises which isn't going to work for me as I'm wheelchair bound he said sorry to hear that it dosent state that u need to do a lot of exercising for these to work and dosent state u have to pay so much money until u order ed the pills If any ones interested in getting these pills make sure u look on the ad tho u rely Don't make the same mistake I did also when u sign up for these pills u receive a newsletter not free either saying taking out my account even though I didn't agree to this be careful
Reason of review:
Not as described/ advertised
Anonymous
Bowral, New South Wales
Ordered trials for$2.99 each .$109.99 taken over 2 days hadn't even recieved product until after money taken. Am disabled Pensiner can't do this.
I ordered 2 sample bottles from Garcinium for $2.99 each on 11 July on 28th $109.99 & 29th another $109.99 was taken. I received first bottle day after I realized they took money next bottle I received on 6th August. There is only address no Invoice .I am on Disability Pension & no way can afford to lose money like this. I have looked up everything I can think of even rang Police they can't help.Have heard since that I am not only one this has happened to.I don't know what to do am worried sick. I suffer with depression also anxiety & I am very ill & this has tipped me over edge can assure you.Please can you help me ? Debra Pallier
Loss:
$220
6 comments
Anonymous
London, Ontario
Gross incompetence of garcinium
I ordered the trial of garcinium in early July with the understanding it would only be the cost of shipping (which I was charged for), as well as after reading the fine print I noticed they were going to charge my credit card $99.99 every month for repeats of the drug. So i sent an email to cancel all further orders, to which they replied all orders would be cancelled. But recently I received my credit card statement saying that not even two week after signing up for the trial, I was charged the $99.99 despite my cancellation, and have heard no response via email regarding the issue, and am unable to find any contact information for this company. I will be calling my credit card company to see if there is anything they can do to block further transactions and ensure that this does not continue. For all future users I STRONGLY RECOMMEND not ordering from this company, there are many other garcinia products available that i have found for approx. $20 (Canadian) a month, that are from reliable stores or pharmacies, without the risk of being scammed.
Loss:
$100
Reason of review:
Problems with payment
Preferred solution: Full refund
4 comments
Anonymous
Adelaide, South Australia
Being ripped off
I paid for the free trial of the Mango cleanser and Garcinia Cambogia and then they took out another amount which I didn't realise that the 30 day free trial starts from the day you order and being in Australia unfortunately it takes 10-15 working days to get too you. I eventually rang them and said that they are no longer to take any money out of my account and still waiting on an email to confirm my conversation with them. I did not receive mango cleanser and only got the one bottle of garcinia but they took my money. This is ridiculous so in the event they chose not to answer my email I will post on facebook for people to be aware of what they are doing when ordering on line. If you want to send my mango cleanser as I have paid for it that would be good.
Reason of review:
Not as described/ advertised
Preferred solution: Full refund
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I ordered 14 day the charged my account $149.90 an i didn't authrize them to take it out of my account.I talked to Lewis agent #257. Once I told him I was going to report them to the Better Business Bureau he started changing his tune. Called my bank an told them the situation an the are going to dispute the charges.